Caldwell County Hospital Home Health Agency recently received top-tier rankings from two national third-party evaluators of home health agency quality, patient satisfaction, and overall performance - the Centers for Medicare and Medicaid Services (CMS) Five-Star Quality Rating System and the 2019 HomeCare Elite.
The CMS Star Ratings recognized Caldwell County Hospital Home Health Agency with a 5-star rating in both quality and patient satisfaction. According to the data, the Princeton home health provider achieved the highest rating possible in both categories.
Caldwell County Hospital Home Health Agency was also named a top 500 agency of the 2019 HomeCare Elite, a recognition of the top-performing home health agencies in the United States.
Caldwell County Hospital Home Health Agency, a local provider of home health services, is part of LHC Group, a national provider of in-home healthcare services operating in 35 states and the District of Columbia.
"These are two of the in-home healthcare industry's most respected and meaningful indicators of excellence, and we congratulate our team members at Caldwell County Hospital Home Health Agency for this remarkable achievement," said Keith G. Myers, LHC Group's chairman and CEO.
"Every day they deliver high-quality, compassionate, and efficient care to patients and families in their community. Their unwavering dedication to service is the reason LHC Group continues to lead our industry as the in-home care provider of choice for patients and our hospital partners around the nation."
The CMS Star Ratings - issued quarterly - are highly sought after by home health providers and seen as a key differentiator and indicator of overall quality and excellence in the home health industry. The system ranks providers in two categories: "Quality of Patient Care" and "Patient Satisfaction."